General termns and conditions Spraschschule Barcelona

  1. General terms and conditions Sprachschule Barcelona: By registering for a course, a contract between the customer and the Language School is concluded. Registration can be made online or by mail.
  2. By registering for a course, the candidate commits himself/herself to pay in full the course fees before the beginning of the course.
  3. Applications, Cancellations and Alterations have to be in writing – preferably by email, and are not accepted verbally or via the phone. Our teachers are not authorized to accept them in any form.
  4. Clase Barcelona Language School commits to have mainly native speakers run the courses. Our teachers are highly qualified and have extensive experience in teaching their language. Students have no claim to a course taught by a specific teacher.
  5. Cancellations must be submitted in writing. Booked language courses can be cancelled free of charge no later than 14 business days prior the course starts. Between 7 and 13 day before course starts only 50% of the course fees will be given back. All courses canceld less than 7 days before the course starts have to be paid 100%.
  6. The student is authorized to cancel the booked coursed after the first lesson if the lesson falls short of his or her expectations. This request needs to be submitted in writing no later than 24 hours after the first lesson.
  7. In exceptional cases, Clase Barcelona Language School reserves the right to switch teachers. In such case the student is not authorized to cancel his or her course.
  8. The mere absence in a course does not equal to a cancellation, thus the student’s obligation to pay his or her course fee remains.
  9. The minimum number of participants for an intensive course (15h/week)  is 4.
  10. In case the minimum number of 4 participants would not be reached, the course designated will take place with 10h/week (3 students). While hours will be shortened, payment terms remain the same. Intensive Courses containing 2 participants will be taught 7,5h/week.